AAES Electrical Services Ltd Privacy Policy
Our contact details
Name: AAES Electrical Services Ltd
Address: 21 Highfield close, Newport Pagnell, MK16 9AZ
Phone Number: 07827 810852
E-mail: info@aaeselectrical.co.uk;
The type of personal information we collect
We currently collect and process the following information:
· name and telephone numbers, contact details including addresses
· email addresses
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
Initiating contact for work to be completed at your home or business address
We use the information that you have given us in order to:
· Reply and initiate a working contract
· Arrange, attend and complete works.
· Invoice for completed works
· Sending certificate and or other documents related to works
We may share this information with our employees and subcontractors who work within our business guidelines.
We will ensure that the data given to us is processed in line with your rights under the EU General Data Protection Regulations and associated data protection laws currently applicable in the UK.
Your consent. You are able to remove your consent at any time. You can do this by contacting Jenny Tomblin info@aaeselectrical.co.uk
Why are we collecting your personal data?
We are collecting your personal data for the following purposes;
Any personal data you provide will be only be used for the purpose creating a working relationship. None of your personal data will be published publicly. Your personal data will be held securely within our systems, available only to the employees or subcontractors of AAES Electrical Services Ltd.
Contact Form/Email/Telephone: We will hold your data in order to fulfil whatever purpose we reasonably believe you would wish for us to use it for in order to follow-up your request. This involve sharing it with the employees or subcontractors for a particular area of the business. Your details will not be shared with anyone else without your explicit consent. A record may be kept of the contact afterwards in case there is need for further follow-up in the future and to help customer contact.
We store your personal information
Your information is securely stored.
We keep contact names, numbers and addresses for 7 years. We will then dispose of your information by removing and deleting information from our systems
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at info@aaeselectrical.co.uk, 07827810852, 21 Highfield Close, Newport Pagnell if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at AAES Electrical services Ltd, 21 Highfield Close, Newport Pagnell, MK16 9AZ.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk